A sample of entries from our Guestbook
From Maureen and Family form the USA
" Kathryn and Kai were wonderful to work with.
Communication was excellent, including very detailed and helpful directions to get to the Nest.
We received such a warm welcome, it really made us feel like we were at our home away from home!"
The Nest is such a lovely, warm, and comfortable place to stay!
It is convenient to the central city, but at the same time is peaceful and feels like it is a million miles away.
Great views, also! We look forward to returning!"
From Cena, Jeff, Samantha, Jerymy and Jason from Pennsylvania USA
"We had a lovely time at The Nest. The stunning and spectacular sunrise with the birds and the views from the decks that surround the house are wonderful. The kitchen is very well appointed as is the whole house. Although it was wine and rainy, we were able to bundle up and air on the covered deck to welcome the morning sunrise with hot coffee!
We loved the fireplace and very much enjoyed The Den. The Wi-Fi made it feel so convenient, and we were able to make full meals for our family of five. We even used the grill one night for dinner! The dining room and officeare kept toasty warm from the wood burning stove. We truly enjoyed every space in the house and felt very at home.
Katheryne is a wonderful host and helped significantly before we even signed up to stay there in the planning phase of our visit before we even arrived. I highly recommend a stay here if you're thinking about exploring the Christchurch, Canterbury or Lyttelton areas. They have an entire information centre located in the kitchen alone! What a great way to feel at home while being away from home."
From Robyn And Bryan from Canberra, Australia
Best home stay ever!
Left on Apr 5, 2016 for a stay in Mar 2016.
From our pickup at the train station, Kai & Kathryn could not have been more hospitable. The "Nest" is a wonderful place to stay and has everything you could need - great views, comfortable beds, plenty of space, warm & friendly atmosphere and even a bowl of fruit! The "Nest" is easily the best home we have ever stayed in on our holidays and the generosity of Kai & Kathryn is amazing. Very highly recommended.
From Kimberley and David, Oklahoma. USA
We have travelled to 35 countries and this is by far the nicest place we have ever stayed.
Everything was perfect.
Kathryn and Kai were wonderful.
From Rebecca and Family from Australia
Kathryn and Kai were very helpful, friendly and quick to respond to all emails. They even sent us a Christmas Card email before we arrived! They are highly experienced in providing accommodation and this shows in everything they do. Great to deal with.
This is a real find. Nestled into the hill side with amazing views and trees all around - you feel like you are in a forest rather than a suburban house. The property was spotless with heaps of room for our family of 4 (including 2 teenagers). Very comfortable beds and a fully equipped kitchen, plus lots of essentials in the pantry. You really can make yourself at home. Kathryn and Kai have provided everything you could possibly need for a great stay.
Charlotte and Peter from Denmark
Absolutely a fantastic home away from home.
Our family of 4 (age 20-57) really enjoyed our 2 nights stay. It was a very warm welcome from Kathryn & Kai included with the fresh fruit, spices for cooking, milk for the coffee and all. The house really felt like home, with lost of space, a cosy fireplace for the cold evening, a fantastic view, so close to the city and still very private. We surely will recommend this wonderful place to everyone.
Jane, Simon and Anne from the United Kingdom.
Kathryn and Kai were brilliant hosts, very easy to deal with in making the original booking from the UK
and very helpful with all relevant arrangements and very quick to respond to correspondence.
This is a brilliant property in a great location, felt as though we were in the treetops.
The split levels make for a very interesting property with different views in different rooms and plenty of space and facilities to make this a very comfortable stay.
This was a great place to chill out as the weather warmed up and perfectly rounded off our travels across the country before heading back to UK.
Peter-and-Daphne from Narromine, Australia
Home away from Home ....... and then some !
We have booked houses all around the world on our journeys, but this was like booking a home - and just not a holiday house. The ease of the booking process with K & K right through to them farewelling us before we departed was absolutely superb. The Nest is a wonderful "home" to enjoy for any stay in Christchurch. Filled with all items and amenities any traveller would require - from milk in the fridge, to cooking oil, to fruit on the table, to maps and guides, to discount vouchers, to cut firewood ........ everything was there ! FANTASTIC !!!! K & K certainly have perfected the art of home stays
Alana, Brad, Blake and Ava from Nelson
Very friendly and welcoming. Provided excellent communication pre arrival, gave us a tour on arrival and then left us to it but always reachable by phone if we needed them. Excellent to deal with the whole time. Provided lovely additional touches like cookies in arrival, pantry/draws stocked with essentials and the fire going when we arrived. Meet and exceeded our expectations. We liked the multi-levels. Our children loved the stairs and the outside grounds are fun to explore with children. The property had everything we needed for the stay. Owners welcoming. Comfortable beds. Many wee extras in the pantry. Internet and TV great. Stayed with grandparents but had plenty of our own space. Warm with the fire, heaters and heat pumps on the rainy days colder we used them. Close to shops etc... A pleasure to stay.
Lynne and Peter from Melbourne Australia
Wonderfully quiet and peaceful.
Perfect for anyone, and somewhere to come back to again.
Daphne and Peter from Narromine Australia
Cannot fault everything to do with this "home".
From the ease of our booking through to our departure, everything was GREAT.
Many thanks K & K – You really know your business.
11 out of 10.
Mark, Rosalind, Rhys, Sloan and Mitchell from San Francisco
"The Nest was an ideal location for our family visit to Christchurch. Kathryn and Kai made us more than welcome after 19 hours of travel and had the fire burning which is where the kids were most of the time. We have 3 kids (four to eleven) and there was plenty of space for all of us and I can't think of any thing we would have needed that was not already there. I grew up in Christchurch and while the city is a little worse for wear Mount Pleasant is a very easy location to get around from. You are 7 minutes from the city and 10 - 15 minutes from any major route out of the city. And the view is spectacular. Thanks Kathryn & Kai - you have a great place!!!"
"Warm, spacious and homely"
Bruce and Colin from New Zealand
From the minute you book and when you arrive you know this is somewhere special.
The owners are the nicest of people and are so obliging.
Little things like the loaf of bread, the fresh fruit and the basics in the pantry make your stay that much nicer.
The log burner is so efficient and warms the home from top to toe plus there is additional heating if required.
Rooms are spacious, furniture comfortable and outside areas to use if you desire a BBQ.
The bus is at the end of the street and a supermarket five minutes away, by car, for anything you need.
Christchurch may be getting rebuilt but there are no issues here and the roads are quite accessible for access, we would happily stay again.
"Absolutely everything the website says it is."
Ruth, Robin, Marcelle, Yvan and Monique from Switzerland and New Zealand
My wife and I stayed 4 nights here with our elder daughter, her sister and her husband from Switzerland.
Our son-in-law made all the arrangements from Switzerland and after an hour's browsing various options and concluded that the 'Nest' was a perfect location in Christchurch for our needs as an extended family offering 3 bedrooms and 2 bathrooms. Being a Trip Advisor winner was a draw and we were not disappointed in any respect.
The fire was perfect and the dining areas/kitchen/lounge etc excellent for the entertaining of family & friends with plenty of all that was required including toys for the visiting children!
Kathryn & Kai were positively charming and went far beyond what was required to make our stay the absolute joy that it was.
We highly recommend this property in every respect.
"Stunning views, Home away from home, wonderful hosts"
Alanna, Trent, Xavier and Xy from Australia.
Thank you Kathryn and Kai. Our family had such a wonderful stay. We really felt relaxed from the moment we were greeted.
We would not hesitate at all to recommend this property to any one looking for a home away from home.
Beautiful, private setting and outlook towards the Southern Alps.
We will be back in a heart beat!
"It was the best house we stayed in while in NZ." Trish and Gabe from Perth
This was the 13th placed we had stayed at on our 31 day trip to the South Island and it was easily the best and the best value. We parked in the garage and went down to the front door. We could not believe how beautiful the house was. The main bedroom on the first level was very spacious and had an en-suite, walk-in-robe, bidet and a balcony overlooking a very well maintained appealing garden (we wished we had our grandkids with us). The landing looked down into the kitchen on the middle level. The middle level had a spacious kitchen, three dining areas (including an outdoor area with a great BBQ with views over the bay), another bathroom with a great bathtub and a fully equipped laundry. I used the second dining room as my study equipped with computer and Wi-Fi and views over the bay. The bedroom on the middle level had .... you guessed it ... its own balcony. We were not done yet. The lowest level of the house had a very large living room with a fireplace ready to be lit. Comfortable would be the understatement of the year. We explored the garden which has 4 or 5 levels and places to sit. It had beautiful plants and again views over the harbour. We only had 4 night at the Nest. We enjoyed meeting Kathryn and Kai and shared some wine and some laughs. They are simply the nicest people with a true sense of hospitality and sharing.
Romina, Dean And Luka from Australia
We stayed at the nest for 3 nights in Jan 15. It was quiet and very spacious. Our son is four years old and absolutely loved exploring the different rooms of the house and the space in the backyard. He also loved the lego and other toys available. We arrived to the house late afternoon and found it very well equipped - there was shampoo for us in the shower, snacks, cookies, bread and other food items for us to eat in the cupboard, milk in the fridge, tea towels, decent knives and pots to cook with, books to read, internet to use, etc. It really felt more like home than a rental. It was also wonderful to have a dishwasher as we had some friends come over for a bbq. Location is lovely - a quick car trip to local shops and post office, the beach and cafe's. nice walking up around the hills and cliffs. Overall, we loved the place and will be back as soon as we can. My four year old absolutely loved running up and down the stairs and disappearing in the garden but its good to know that there are lots of stairs - this may be tricky for older people or those with very young children.
What delightful hosts and a lovely place to stay. Katherine was friendly, hospitable and informative. She welcomed us cheerfully, and gave us valuable information and lots of helpful tips. She was warm and gracious towards us and our teenage children. She was a pleasure to deal with, very kind and easygoing with a good sense of humour.
The Nest was charming and full of character. It is clean, warm and cosy, and Katherine and Kai have thought of, and provided, every thing a visitor could need. There was food in the fridge, the cupboards were well stocked, there was milk and fresh fruit, things to eat and drink just in case you run low. Books, magazines, bathroom toiletries, torches by your bedside in case you have to walk around at night - we were blown away! It felt unbelievably comfortable, and homely and we all loved it.
From Jill and Geoff from Masterton, NZ Fantastic place to stay.
Warm, comfortable, everything we needed.
So peaceful and nice views
The little touches like the fire going on arrival,
bowl of fruit and our names on the entrance added to the stay,
and really friendly hosts.
Beautiful and friendly accommodation at the "Nest"
From Elaine, Mark, Noelle, Joel and Tomas
from Massachusetts USA
My family of 5 spent a great 4-day stay at the Nest in Christchurch. Our only regret was that we didn't spend more time in the Nest to thoroughly enjoy it! The property is as advertised, and has so much room that each of us had our own bedroom with room to spare. Kathryn and Kai were so warm and welcoming and gave us tips on where to go for groceries and things to do and see. They are really beautiful people and made the stay even better. The Nest is very close to the city center and can be easily accessed by car. If we every have the good fortune of going back to Christchurch, the Nest will always be our place to stay.
Sarah and William, From Melbourne
LOOKING FOR THE PERFECT FAMILY HOLIDAY LOCATION, STOP LOOKING!!!!"
Both Kathryn and Kai were wonderful hosts, made us very welcome, The Nest is one of the best places we have stayed at, everything you could need. Including a lovely fireplace and plenty of wood supplied, would highly recommend anyone to stay at the Nest and to deal with Kathryn and Kai. Thank you
LOOKING FOR THE PERFECT FAMILY HOLIDAY LOCATION, STOP LOOKING!!!! This lovely family home was perfect for the 3 adults and 2 infants we had with us, great location, close to everything. It really is a home away from home which is what you want on a holiday. Thanks for the lovely clean and spacious family home, will be back in the future I hope
Bronwen and Stanley, Alabama, USA
"A wonderful stay"
Reviewed July 6, 2014 NEW
The Nest is a truly fully furnished house that is designed and equipped for comfortable and easy living. We loved the living room and had a fire every night. The kitchen is excellent and Kathryn and Kai supplied it with bread, milk, butter, cookies, and fresh fruit when we moved in. There was an abundance of towels, tea towels, quality shampoo, conditioner, and soap, laundry and dishwasher detergent, firewood and kindling, and much more. It is called the Nest because it is nested nicely in a grove of nature flora on Mt. Pleasant. We were very pleased and recommend it highly. We hope to return to it in our next visit to Christchurch.
From Cathy and Robin from Florida
"Quit looking! You found it! Excellent Holiday Home in Christchurch"
What a great place to start our 22-day tour of the South Island. Huge house with everything we needed to cook meals and relax after a long flight which began in Florida. Comfortable beds, plenty of heat, easy to find on GPS, just a few minutes drive from city centre, excellent views, quiet neighbourhood, very nice people , good pre-trip communications, just an all around "home run" (American baseball term for a score) of a house for us. Thanks so much Kathryn and Kai for making our short stay in Christchurch an enjoyable one.
From Krista and Mark form Newcastle Australia
"Home away from home with views to die for"
Thoroughly enjoyed our 5 day stay here. I was met at the house by a lovely warm fire which had been lit a few hours before our arrival. We didn't have to rush out and get anything for the house as all the basics are there and a few extra as well, really really convenient after a long flight. Would highly recommend and I will definitely try and stay here again next time I'm in Christchurch
From Davies and Rowe from Bendigo
"A genuine great stay"
Kathryn and Kai gave us a wonderful experience.Our stay was first class with the facilities and their attention second to none.The house is very comfortable with all the mod-cons and we just did not want to go home.Christchurch people need all the help we can give and we could not think of a better place to start.Kathryn and Kai and Christchurch gave us a most memorable stay and we have no hesitation in recommending the Nest for your next holiday.
From Ann from Sydney but a KIWI
This was our second stay at the Nest, and confirmed what a perfect place it is for us (3 adults). It's a really lovely house; very warm in winter, and catches the sun throughout the day. It's great in the wet weather, too, as we discovered last year, because it is so warm. It's very spacious, but cosy because of the interesting and attractive layout, and the location is great - very quiet, with birdsong and great views. Kathryn and Kai are always so welcoming, too - in all, it just feels like coming home, and we will be back! If you need a holiday home in Christchurch, you can't do better than this!
"The Best Nest in Town"
From Gianna, Shawn, Emily and Josie, from Germany/New Zealand.
We chose this place for our homecoming to Christchurch after living overseas for two years.
It's hard to find nice affordable holiday accommodation in Christchurch these days but this place got it all. It ticks all the boxes for what we were looking for. We stayed at the Nest for a week with our family of four. The kids are 3 and 16month.
Kathryn and Kai are such a lovely couple which go the extra etxra mile for you to help where ever they can. They have heaps of good advice and are always nearby.
The nest is a very spacious house on three levels and there is lots to see and explore around the house and the enormous garden.
As we stayed in the middle of winter we were looking for somewhere warm to stay and the Nest definitely is.
There is Wlan Internet which was a big plus for us not having any cell phones set up yet. There is also a landline connection.
There is lots and lots of very useful information about Christchurch and New Zealand. The house is very well equipped.
All up I rate this place 5star plus.
Thanks Kathryn and Kai for making us feel so welcome and it was the best place to start our old/new life in Christchurch.
We will definitely recommend this place to all our visiting friends from overseas.
All the Best to you both.
"Warm and welcoming, both the house and the hosts."
From Jeanie from Parramatta
We arrived very late in the afternoon of a long cold day on the road, to be greeted by Kathryn and a lovely warm house. The pantry was stocked with basics, there was fresh fruit and lots of space for all 5 of us. The location was excellent, only a few minutes drive to the centre of the city and even less to some good eateries as recommended by Kathryn and Kai. Everything was clean and warm and comfortable and I will happily stay there again when I come back to Christchurch. Good luck to all the lovely people of Christchurch and especially to Kathryn and Kai.
"Home away From Home"
From Sharon and David, Forsyth, Georgia USA
Rated: 5 of 5
Recently we visited NZ for our daughter's wedding and stayed at a Nest on Mount Pleasant. We had quite a long trip of it coming from the eastern United States. Kathryn and Kai were very welcoming, and the house was beautifully set up for us. From goodies in the fridge and pantry, we were able to throw together a quick supper. Enjoying a coffee thickly laced with cream the next morning, we enjoyed some of the amenities offered: Internet and computer, full service kitchen, spacious rooms and bathrooms, a beautiful view, wood burning stove in the living room, and a well set up bathroom with all the right touches...from heated towel racks to cozy robes. Our stay was fairly long...11 days, and it was a comfort to be able to return to such a comfortable home in the evenings. If anything needed tending to, Kathryn and Kai were just a call or quick walk away. We thoroughly enjoyed feeling as if we were "at home" and not in a hotel. The house is convenient in location, quiet, private and unique. The gardens were lovely, even in winter. We highly recommend a stay at "The Nest"!
From Joyce and Larry from St Paul Minnesota.
Stars cannot possibly rate the accommodation or the hosts. From the stunning view to the fabulous amenities, there simply can be no better place to stay in the Christchurch area. Quiet and a bit off the beaten path, a car is certainly the best way to get around. Kai and Kathryn are really great people who have travelled the world and can offer many tips for your excursions around CCh, which continues to be plagued by minor aftershocks. No worries, the nest is built to handle this and has weathered all the tremors with little more than a scratch. we stayed 4 nights and found it to be our best stop in NZ!
"Peace and privacy in the city"
From Fiona and Nga, Port Chalmers
My husband and I and another couple stayed here over Christmas and thoroughly enjoyed the experience. The house is set amongst beautiful bush and gardens that gives it a real sense of privacy. The amenities are fantastic with plenty of opportunity for indoor and outdoor living. We appreciated too the extra little touches that Katherine and Kai provide such as a Christmas tree, crackers and even a Christmas cake. Our hosts made the stay so very relaxed and uncomplicated and we would recommend this place to anyone as a destination for a holiday.
"A Tree House for Grownups"
From Rebecca and Raymond, from San Diego, USA
This unique property is in a quiet neighbourhood on a hill nestled in a pine forest with a creek running through the property and a million dollar view of the bay. The owners, Kathryn and Kai, were so accommodating and friendly and made us feel right at home in The Nest. The property is three levels with two dining areas, a full kitchen, warm living room with a fireplace, and multiple levels of outdoor decks for enjoying the surrounding scenery. We absolutely loved this vacation rental and would come back again when in Christchurch.
From Greg, Mary and Jayde from Invercargill
Was better than a home away from home, everything was there that you need, well equipped home...and awesome bush setting, Would happily stay there again, and will recommend to family and friends..Thank you
From Naomi and Family from Newcastle Australia
We arrived at The Nest and found it to be beautifully presented with a well stocked pantry and all the niceties of a luxury stay. Kathryn and Kai made us extremely welcome and were able to provide useful travel information for us. The house allowed for each of us to have our own space and the garden and surrounds was a wonderful playground for the kids. The open fire and speculator views over the city and estuary made the stay a real escape, as well as a home away from home. Thank you for hospitality and consideration of every detail.
Nurtured in the Nest
From Mary Ann and Lawrence, Seattle, USA
We have travelled all over the world, staying in both luxury hotels, spartan accommodations in developing countries, condos in Hawaii, flats in Paris, etc. and we judge a Nest on Mount Pleasant to be one of our absolute favourites. Our hosts were extremely welcoming and dedicated to providing anything we might need. We enjoyed engaging in conversation with them and never felt that they "intruded" on our privacy or desire for independent living. The nest is very well appointed and enjoys a beautiful location. We especially enjoyed the beautiful landscaping at the Nest and its neighbourhood. We encourage others to experience the warmth of the Nest and its owners.
From Sue, Simon, Dan, Kim and Jess, from Cornwall UK
A Nest is a wonderful place to stay. The house is spotlessly clean, very comfortable and has every amenity that you would need to be able to cater for yourselves. Katherine and Kai are wonderful hosts, very informative about the surrounding area and things to do. Their gentle, kind hospitality makes you feel more of a friend than a 'customer'. I would return a thousand times over to say at a Nest and would not hesitate in recommending this beautiful house to any one who was thinking of staying there.
The Perfect Holiday Home
From Liz and John from Dorset UK
The service and friendliness that we received from Kathryn and Kai was exceptional, we loved staying at the Nest with its large bedrooms very well fitted kitchen and bathrooms in fact it lacked for nothing.
The location we found most desirable perched high on the hill we could sit on the decking all around the
house admiring the wonderful views , and as a bonus Kathryn and Kai were always close at hand with help and advice if you needed it but never invading your privacy.
We found nothing whatsoever to complain about and would be delighted to stay at the Nest when we are next in New Zealand
It was so good we came back for a second visit
From Lisa, Neil, Charlotte and Danny from the UK
Our visit to the Nest was excellent from the start, we visited as part of an extended year of travelling and it was at the Nest that we received the best welcome.
Ideally located for a stay in Christchurch with great views and tucked away so that it is quiet it was ideal.
A very homely Nest!
From Clare, Richard, Fern and Max from Exeter, UK
Kathryn and Kai made us incredibly welcome ensuring that we had leaflets and information to find attractions to visit and the fridge and cupboards were filled with all we needed for a few days. We travel a lot and are always surprised by how little owners generally supply. Here we had plenty of towels, bedding, cleaning materials, wood for the fire, food and even shower gel, soap and shampoos in both the bathrooms.The house was very homely and extremely comfortable. The free use of the computer and internet were an added bonus. The children thought that the house and garden were great as they were built on 4 or 5 levels. This was a super, spacious place to stay. The nest is a short ride from the beach, the supermarket and town.
Living in a home with everything
From Sally and Tony Omarama, New Zealand
Wonderful setting and view. The house is like walking into someone's home with a pantry, fridge and cupboards full of everything you would have at home. The comfort of a leather lounge suite, log burner and books, games DVD with the side board full of fine wine glasses and a computer for your use. What more can I say- gobsmackingly good! And the friendliest hosts.
"We left Kai, Kathryn, and their Nest with the heaviest of hearts"
From Gordon and Beth Bruno, Connecticut USA
As retired people from Danbury, Connecticut, we have been hosted in many
homes both in the U.S. and abroad. It would be an understatement to say we
have never enjoyed such hospitality in such a spectacular setting as we
experienced in Christ Church at the Nest with Tai and Kathryn just up the
street. It is no exaggeration to report that these wonderful ambassadors of
New Zealand, and the South Island in particular, made my wife and me feel as
if we were members of their family.
Home from home in NZ
From Felicity and Simon from Brecon, Wales
The Nest is an absolute delight overlooking wonderful views from a hillside retreat which is an easy drive from the wonderful city of Christchurch. Kai and Kathryn's welcome to their 'Nest' was our first experience of an NZ welcome and it really couldn't have been warmer or more hospitable. Travelling from the UK meant we were wary of what would we need to bring to what we call a self-catering stay but Kathryn had thoughtfully provided everything - from salt to dressing gowns, and salad dressing to shower gel. There was lots of hot water, great showers and high quality bedding and towels. The newly installed internet access was brilliant. All these details and its fabulous location contributed to the Nest being a really important part of our 'holiday of a lifetime'. We really envy the next guests at A Nest on Mount Pleasant: we wish we were still there!
A great start to the family holiday
From Fiona and Ron and Family from Melbourne Australia
After a long day travelling from Melbourne / Australia the family arrived at 'The Nest' - set in a lovely bush setting with impressive views of the Christchurch coastline.
We received a warm greeting by hosts: Kathryn and Kai who made us feel very welcome - the wood heater in the downstairs family room had already warmed the whole house. Tea / coffee facilities were ready to go, and there was plenty of room for the family to spread out - it was like a home away from home.
We stayed in quite a few locations during our 3 week trip around NZ's South Island, but when the kids reflect on the holiday, fond memories of our stay at 'The Nest' always come up.
Thanks Kathryn and Kai for sharing this gem with us - we will be back one day.
Home away from home
From Joanne, Martin, Thomas and Christian from Brisbane, Australia
Our hosts Kai and Kathryn could not have been more welcoming friendly and helpful. A Nest on Mt Pleasant is a unique home with wonderful ambience, views, decks and absolutely everything we needed for our stay in Christchurch - even food items in the pantry and fridge that we were welcome to use. Loved the fireplace in the large but cosy lounge and the teenagers really appreciated the internet. Also loved all the board games, interesting books and many brochures/books about Christchurch and NZ. We would definitely stay there again - hopefully soon. It really is a "home away from home". One last thing to top it off - we thought it was exceptionally good value.
Fantastic place to stay
From Ingela and Flemming from Sweden
We got a very warm wellcome and as it was Christmas we even got a Christmas cake and there was a decorated Christmas tree in the the livingroom, so we felt at home straight away.
The house is a fantastic place to spend a vacartion in as all is provided and there is plenty of space and a nice terrace outside.
It's a quiet place away from all noice with a beatiful wiev over the area. It's a bit from the center of Christchurch, bur that's not a problem when you have a car.
We liked the place very much and the only negative experience was that we had to leave it.